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Bubbles in the Ointment
You are shipping your product but now batches are coming back to the factory from the reseller with bubbles in the product and customer returns are rising.
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Finding the Root Cause
Your teams get to work and find that bubbles are due to excessive heat and moisture affecting the product before its sold. The are sure on the cause but not when or where its happening.
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Supply Chain
You have tracking numbers for the batches and find they are all over your supply chain. What now? You lack the data to determine where the heat and moisture exposure it happening...
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IT - OT - IoT Engineering
Cronin Technology comes in, we have the problem - how to determine where the product is being damaged. We develop the IT resources including servers and databases. Installation of sensors in the factory production line and integrating LIMS testing and finally installation of a sensor pack system that travels with the final product in shipping and is able to run on battery power throughout the transport.
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Data Driven Finding
Using the data and the modeling a finding is made. The IoT sensor packs find your logistics provider had changed routes without telling you and your product was being left in the elements for up to 12 days before shipping.
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Bottom Line Driven
While this solved the problem you discover that there is excessive impact on the product in a stage of production and there are other losses identified in the delivery. These data systems remain and now start to produce new problem statements to lead to even more revenue savings and optimizations.
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